Privacy Policy and Cookies
Privacy Policy and Cookies – Wild George
1. Introduction
Welcome to Wild George!
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.wildgeorge.com), book a service, or interact with us. By using our website, you agree to the terms outlined in this policy.
We comply with international privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Union (EU) and the California Consumer Privacy Act (CCPA) for U.S. residents.
If you have any questions, please contact us at info@wildgeorge.com.
2. Information We Collect
We collect two types of data to improve our services:
Personal Data:
- Name, email, and phone number.
- Billing and payment details.
- Travel preferences and booking history.
Usage Data:
- IP address, browser type, and pages visited.
- Date and time of visits, time spent on pages, and diagnostic data.
3. Cookies Policy
We use cookies and similar technologies to track activity on our website and enhance user experience.
Types of Cookies We Use:
- Essential Cookies: Ensure the proper functioning of the website.
- Preference Cookies: Save your preferences for future visits.
- Analytics Cookies: Help us analyze website performance and usage.
- Marketing Cookies: Provide relevant ads and promotional offers.
Cookie Consent (GDPR):
If you are located in the EU, you will see a cookie consent banner upon visiting our website. You can accept or manage your cookie preferences. You may also revoke consent at any time by adjusting your browser settings or using our cookie management tool.
4. How We Use Your Information
Your information is used for:
- Processing bookings and payments securely.
- Sending confirmations, updates, and newsletters (if subscribed).
- Improving our website performance and user experience.
- Providing customer support.
5. Data Sharing
We do not sell or share your personal data with third parties for monetary gain. However, we may share data with:
- Service Providers: To fulfill your booking (e.g., lodges, transportation providers).
- Payment Processors: To handle secure payments.
- Legal Authorities: When required by law.
6. Your Rights Under GDPR and CCPA
You have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request the removal of your personal data («Right to be Forgotten»).
- Data Portability: Receive a copy of your data in a readable format.
- Opt-Out: Decline marketing communications or the use of cookies.
To exercise these rights, contact us at info@wildgeorge.com.
7. Data Security
We use encryption and secure servers to protect your data. While we strive for maximum security, no method of online transmission is completely secure.
8. Data Retention
- Personal Data: Retained only as long as necessary for the purposes stated in this policy or as required by law.
- Usage Data: Retained for shorter periods unless used for security purposes or to improve website functionality.
9. International Data Transfers
Your data may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to the transfer and processing of your data in Ecuador. We take reasonable steps to ensure your data is protected in compliance with international standards.
10. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be effective upon posting to our website. Please review this page regularly for updates.
11. Contact Us
For questions or concerns regarding your privacy or cookies, please contact us at:
- Email: info@wildgeorge.com
- Website: www.wildgeorge.com